This is Jenny. I purchase an iPhoneSE 64gb on Monday Sept.19,2016 for the amount of $114.98 and I didnt get any email confirmation from Fido but they charged my credit card until now I didnt received the phone. When i called the customer service they told me they cannot trace my transaction no phone was delivered, though i called my bank if the transaction was made through, it was successful and they gave me the confirmation no. I just want to request to atleast refund what i paid online and i will purchase the iPhoneSE 64gb in the store.
I hope you will respond to me as soon as possible since the phone has good offer now.
That definitely doesn't sound right!
Did you double-check your spam or junk folder in case the confirmation email was accidentally redirected there?
In either case I'll send you a PM so we can check this out together.