No additonal line discount on my first bill

[HUIQUNHUANG]

I just opened account in fido last week. The store customer service told me I can get additonal line discount because I activated 3 wireless lines. So, I checked my first bill, I don't see that discount on my bill. Should I go back to Fido store to solve it? I am very disappointed for Fido.

[HUIQUNHUANG]

Hey @HUIQUNHUANG , 

Welcome to the Community! 

We offer a 10 % discount on additional lines, please note that this is subject to change at anytime and conditions can apply. 

There's no need to go back to the store, you can reach out to customer service directly to have this looked into.

We can also hlelp with that here, let us know and we'll send a PM your way .

[FidoRanya · Accepted solution]

Hey @HUIQUNHUANG , 

Welcome to the Community! 

We offer a 10 % discount on additional lines, please note that this is subject to change at anytime and conditions can apply. 

There's no need to go back to the store, you can reach out to customer service directly to have this looked into.

We can also hlelp with that here, let us know and we'll send a PM your way .