I recently upgraded my phone to a Samsung A5, with Android 7.0. Since doing so, I get absolutely no indication of voicemail waiting for me.
My plan summary tells me I have Visual Voicemail and WhoCalled. My understanding is that Fido's Visual Voicemail no longer works with Android, even though it's still preloaded on the phone. I also understand that WhoCalled only covers calls missed when the phone was off or had no service.
I'd like to know if there is any other way of being notified of a voicemail. Not knowing there's a message waiting makes voicemail pretty useless
As I pointed out in my original post, I have a Samsung A5, running Android 7.0. The visual voicemail app is the one that came preloaded on the phone.
I got the phone in December 2017, but my plan, including voicemail, has been in place for over 5 years.
Have you checked to ensure your data is turned on and that you're able to receive picture messages? For Visual Voicemail, they do come through as MMS so we'd have to ensure your MMS services are working.
Try to send yourself a picture, if you receive it then your MMS messaging is working and we'll have to take a closer look into your account! Keep in mind data must be on for MMS to work
Keep us posted!