No Longer Accumulate FidoDOLLARS for my Account?

No Longer Accumulate FidoDOLLARS for my Account?

No Longer Accumulate FidoDOLLARS for my Account?

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Lune
I'm a Contributor Level 2

No Longer Accumulate FidoDOLLARS for my Account?

I wasn't able to pay my bill for two months and the bill stated that my account no longer accumulates Fido Dollars.

 

I'm wondering if this is because I didn't pay my bill on time or this applies for everyone?

 

***Edited to add labels***

Accepted Solution

Re: No Longer Accumulate Points for my Account?

Solved by MVP MVP

@Lune Are you currently in a contract? If you were in a contract before April 6-2016 and it recently ended then that would explain why you are no longers receiving Fido dollars because it woould have ended at the end of your contract. You can get more info here.

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MVP

@Lune Are you currently in a contract? If you were in a contract before April 6-2016 and it recently ended then that would explain why you are no longers receiving Fido dollars because it woould have ended at the end of your contract. You can get more info here.



Lune
I'm a Contributor Level 2

One more question,

 

If I make a new contract, will I be receiving Fido Points again?

@Lune No you will not because Fido ended the program.



Lune
I'm a Contributor Level 2

Got it. Thank you.

Lune
I'm a Contributor Level 2

Ah, that makes sense. Yes, my contract just ended. Thanks for your help!