Nexus 5: Double visual voicemails and non working call display

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Nexus 5: Double visual voicemails and non working call display

So my call display works on my nexus 5 for bout 0.5 seconds. When someone calls I for that period of time see their name and then it reverts to a phone number. Fido says that call display should never work on the Nexus 5 because it doesnt work with their servers or something. But the call display DOES work, just for 0.5 seconds. Anyone know why and if there is a working fix for this?

 

Second issue I have is that I get my visual voicemails twice. The first message contains just the attachment, and a few seconds later I get a second message with the attachment again and this time the converted voice to text. This used to not be the case. When I first converted from iphone to Nexus 5 I did not have this problem. This started when I called Fido to see if there was any faster way of me deleting my old voicemails as having to call into the system and press the number 7 seventy times (twice for each of the 35 messages I had) was very annoying. They told me I was on the iphone configuration and not android and told me to install the discontinued visual voicemail plus app. That app worked, but for a day, and then ceased working all together. When I called them to fix my visual voicemail back to the way it used to be thats when the duplicated MMS messages started. Spoke with fido tech support, they escalated the issue, put in a ticket, and nothing. Same issue. Anyone have any thoughts?

 

 

 

 

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Re: Nexus 5: Double visual voicemails and non working call display


@alirz1 wrote:

How are you getting visual voicemail to work on the Nexus 5, I thought Fido didnt give visual voicemail to Android phones anymore?

 



He probably has an old code for the visual voicemail in the system that lets him  get away with it.

But it is buggy as you can see since he receives 2 messages

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Re: Nexus 5: Double visual voicemails and non working call display

Sorry to see no one addressed your post yet.

 

Could you send me the ticket number by PM please? I'll gladly take a look at the status,



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Re: Nexus 5: Double visual voicemails and non working call display

How are you getting visual voicemail to work on the Nexus 5, I thought Fido didnt give visual voicemail to Android phones anymore?

 

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Re: Nexus 5: Double visual voicemails and non working call display


@alirz1 wrote:

How are you getting visual voicemail to work on the Nexus 5, I thought Fido didnt give visual voicemail to Android phones anymore?

 



He probably has an old code for the visual voicemail in the system that lets him  get away with it.

But it is buggy as you can see since he receives 2 messages

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