New usage cycle info with hours please

New usage cycle info with hours please

New usage cycle info with hours please

SOLVED
TiloFido
I'm a Contributor Level 1

New usage cycle info with hours please

Hi can you please add hours to the count down of the new cycle. 

Right now mine says: 

 

New usage cycle starts in: 0 Days

would love to know the hours, so like this:

New usage cycle starts in: 0 Days and 5hrs

 

So not sure when this is? midnight time of my current location or midnight time of my contract location? (What time zone is used?)

 

anyhow if you add the hours to the countdown or date with time and timezone info it should help. 

Like 2017-05-08 23:55 EDT

 

Accepted Solution

Re: New usage cycle info with hours please

Solved by Former Moderator FidoAmanda

Hey TiloFido!

 

Thanks for your suggestion! I'll definitely forward your comments to the right people. Smiley

 

KAPABLE-K is correct, your billing cycle resets at midnight.

 

I just wanted to add that this will be at midnight, your local time. 

 

Hope this helps!

View solution in context
6 REPLIES 6
FidoAmanda
Former Moderator

Hey TiloFido!

 

Thanks for your suggestion! I'll definitely forward your comments to the right people. Smiley

 

KAPABLE-K is correct, your billing cycle resets at midnight.

 

I just wanted to add that this will be at midnight, your local time. 

 

Hope this helps!



TiloFido
I'm a Contributor Level 1

thanks for the info. could you please define "your local time" 

I have a Fido contact in BC (Pacific time) so my billing address is in BC, but currenlty visit ON (Eastern Time)  would that mean local time is BC (pacific)

@TiloFido It's based on your physical location at that time so it will Eastern Time if you are in Ontario. Smiley



TiloFido
I'm a Contributor Level 1

Thanks Terry. So I assume Fido determine this by cell tower my SIM card is booked into. 

@TiloFido Correct. Smiley



KAPABLE-K
MVP

@TiloFido Your billing cycle resets at midnight so when it says 0days it means you are on your last day, adding hours is kinda unnecessary.