New samsung a5 not sending texts

New samsung a5 not sending texts

New samsung a5 not sending texts

maiku
I'm a Contributor Level 1

New samsung a5 not sending texts

Got a new galaxy a5 phone.  Seems to work fine out anywhere but once I'm in my house it won't send texts or send people multiples.  Happens on and off. My other phone was perfect for years so I believe it's just this phone. Should I just return it? 

 

 

 

3 REPLIES 3
FidoMaria
Former Moderator

Hi @maiku!

 

Since when have you been experiencing this?

 

We're aware that some of our customers are experiencing an error message when sending an SMS but the destination party is receiving multiple SMS. Don't worry! We're working on getting this corrected as fast as possible! 

 

Let me know if you have any questions. Smiley



maiku
I'm a Contributor Level 1

Since the day I bought it on the 9th there's been problems.
If it's not resolved in the next couple of days I will be canceling this new tab plan. As I need something more reliable.
FidoMaria
Former Moderator

@maiku We definitely don't want to see you go. Sad

 

Our technicians are working on getting this fixed asap!