New phone cannot dial out or receive calls.

[Scott54321]

I just picked up my new phone from the Fido store and I cannot dial out or receive calls.
Needless to say I am extremely disappointed. Please text support to ###-###-#### asap. This is a joke!

[KAPABLE-K]

@Scott54321 You should not post your number on a public fourm.

Is text and data working on the phone? Did you try rebooting the phone?

[Scott54321]

Yes, yes and yes. What next?

[KAPABLE-K]

I had the same issue a few days ago and the fix is Fido needs to reset the network on their end and you should be good.

[Scott54321]

They better do so in a hurry. This is a total joke. I will never buy from fido again.

[KAPABLE-K]

@Scott54321 You will need to contact them and since your phone is not working you can try contacting them on live chat, Facebook, Twitter or a mod here can help you Live chat or messaging them on Facebook might be faster for you.

[FidoPierre]

Hey @Scott54321

I am going to send you a PM so we can check this out.