New SIM card

[stephenso]

Hi there, I am using the Prepaid Fido service, I am trying to upgrade my cellphone but it requires a Micro or Nano SIM card.  How can we upgrade our regular SIM card to a Micro and/or Nano SIM card or one of those multi-size SIM card?

Thank you. 

[stephenso]

@stephenso If you got the phone from Fido it should come with a new SIM card if its your own phone then you will need to purchase a new SIM card from Fido and the cost is $10.

[KAPABLE-K · Accepted solution]

@stephenso If you got the phone from Fido it should come with a new SIM card if its your own phone then you will need to purchase a new SIM card from Fido and the cost is $10.

[FidoAmanda]

Hey stephenso!

Do you already have a new phone or will you be purchasing one from us? 

KAPABLE-K is correct, if you get a new phone from us, it will come with the new SIM card you need. 

Otherwise, you can pick one up for $10 at any Fido store or, if you prefer, we could send one to you in the mail. 

Let us know what you decide.  

[stephenso]

Thank you FidoAmanda,

We've gotten a phone already.  So please kindly mail us a Fido Multi SIM card.

Thank you.

[FidoPierre]

Hey @stephenso, 

Thank you for these updates!

I am going to reply to your most recent PM so we can set-up this order together.