New Fido Bills/Account

New Fido Bills/Account

New Fido Bills/Account

ShawnK
I'm a Contributor Level 1

New Fido Bills/Account

Just wanted to post how badly I dislike the new redesign format. There are so many bugs/errors in display now.

 

Worse in old version I could log in, view my use, balance, etc.

Now I need to click on like 3 things just to view basic info (especially if Rogers/Fido does not even offer internet where I live, why is this even listed wasted half of the page?)

 

I understand new format = tons of bugs but what is the ETA to get proper information restored (even my payment history is missing/incomplete now, as business owner I require that for tax purposes)


 

1 REPLY 1
FidoSamantha
Former Moderator

Hi ShawnK!

 

We apologize for the inconvenience. Rest assured that we're working on getting it back up and running as soon as possible! The only ETA available at the moment is: ASAP.

 

If there are any specific details that you need help with, don't hesitate to send us a PM on Facebook or Twitter so we can check it out with you!