Negative balance on final bill

Negative balance on final bill

Negative balance on final bill

SOLVED
Pardeep93
I'm a Participant Level 1

Negative balance on final bill

I have a negative balance on my final bill after closing account, should I not get a refund?

Accepted Solution

Re: Negative balance on final bill

Solved by Moderator

Hey @Pardeep93,

 

Welcome to the Community! Smiley

 

The negative balance on your final invoice will be sent to you as a cheque by mail, 2-3 weeks after the final bill is out.

 

Let us know if it's been longer than that since you received the final bill.

 

 

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1 REPLY 1
FidoClaudia
Moderator

Hey @Pardeep93,

 

Welcome to the Community! Smiley

 

The negative balance on your final invoice will be sent to you as a cheque by mail, 2-3 weeks after the final bill is out.

 

Let us know if it's been longer than that since you received the final bill.