Negative balance on final bill

[Pardeep93]

I have a negative balance on my final bill after closing account, should I not get a refund?

[Pardeep93]

Hey @Pardeep93,

Welcome to the Community!

The negative balance on your final invoice will be sent to you as a cheque by mail, 2-3 weeks after the final bill is out.

Let us know if it's been longer than that since you received the final bill.

[FidoClaudia · Accepted solution]

Hey @Pardeep93,

Welcome to the Community!

The negative balance on your final invoice will be sent to you as a cheque by mail, 2-3 weeks after the final bill is out.

Let us know if it's been longer than that since you received the final bill.