Have been trying fido website oneline, chat, fb and phone call, but nohing is working at all. How can we get in touch with support to change plan?
*88 or *611 is both not working, either getting busy tone or message that say try again later, has been trying to dial for 4+ hours and still can't get through
After almost 3 hours of waiting in live chat then it got disconnected and i am not getting any response here or fb messenger. I see support people responding to post in forums but i am not getting any. Can someone from fido please respond.
3+ hours waiting, it got disconnect and has been attempting reconnection for the last half hour, should i leave this window open and wait for it to reconnect? I try on another machine and the live chat system is down again now which mean if i close this window I am not getting back to the chat system. Am i still in the chat queue?
At least you have gotten that far. I am going on 4 hours and it says waiting for the next representative. I just want to add one feature to my phone.