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I had a number for my senior parents (snow birds) for the past 10 years. For some reason (bad advice from a customer rep) I lost the number and they assigned it to someone else and I will have to get e new numbers for them. Now they will be forced to ask all his friends to update their new number. Easy task for anyone, particularly for seniors. (very appreciated, thank you!)
Which plan, with no contrct, lets me change plan to activate and deactivate the line 3 or 4 times a year?
Solved! Go to Solution.
May 2017
Welcome to the community @alejogomez!
Sorry to hear about your parent's lost number. Unfortunately we won't be able to retrieve the number if it's now assigned to someone else.
As for the plan suggestion, I would suggest choosing to activate a prepaid plan for your parents. That way, you can decide to refill the account whenever you need to use the service. Here's how the prepaid account expiry works:
You can view our current prepaid plans by clicking here: Fido.ca/prepaidplans and our refill options here: http://bit.ly/RefillMethods. Hope this helps!
Welcome to the community @alejogomez!
Sorry to hear about your parent's lost number. Unfortunately we won't be able to retrieve the number if it's now assigned to someone else.
As for the plan suggestion, I would suggest choosing to activate a prepaid plan for your parents. That way, you can decide to refill the account whenever you need to use the service. Here's how the prepaid account expiry works:
You can view our current prepaid plans by clicking here: Fido.ca/prepaidplans and our refill options here: http://bit.ly/RefillMethods. Hope this helps!