My phone gets hot and battery drains very fast

My phone gets hot and battery drains very fast

My phone gets hot and battery drains very fast

deniset63
I'm a Participant Level 1

My phone gets hot and battery drains very fast

Three time now this past week I start my day with 100% charged battery, when my lunch break at work comes around I can feel my phone is hot in my lunch bag and battery is down to 42% and then by last break phone is dead battery is completely drained.

Why does this happen? Is the phone defective? What do I do to solve this problem?

 

1 REPLY 1
FidoMaria
Former Moderator

Hi deniset63 and welcome to the Community. Smiley

 

That definitely doesn't seem normal. How long have you had the phone for? Have you tried resetting it?

 

If you've had your phone for less than a year, you can bring it in to a Fido store to have it sent for repair. For more information, you can visit this page.

 

Cheers!