My data was hold

My data was hold

My data was hold

Hussein84
I'm a Participant Level 2

My data was hold

Why did holding my data, I have 6GB and I'm don't use it yet, I received a massage tell me your data was hold !

What's the problem?

3 REPLIES 3
FidoNick
Moderator

Welcome to the Community @Hussein84!

 

We'd love to help Smiley

 

Can you please give us some more info as to what exactly the message you received says?

 

Let us know!



Hussein84
I'm a Participant Level 2

Thank Fidonick for your help

 

This is the message

You've exceeded the amount of data included in your plan by $50. For your protection, data is temporarily on hold. Visit your msg inbox for info.

FidoPierre
Moderator (inactive)

Hey @Hussein84

 

Thank you for sharing this information. I would like to take a closer look into this with you. I'll send you a PM right away so we can check it out together.