My Fido Account

My Fido Account

My Fido Account

Preferscats
I'm a Participant Level 2

My Fido Account

Hi,

 After succesfully logging onto my Fido account on my new phone, (replacement for Nexus 6P, that was stolen last weekend) I was no longer able to; despite still being able to on desktop. Now changed password, still can not access. What is the problem? Would like sone tips for new phone too, please Huawei P10. Thanks

2 REPLIES 2
FidoKenny
Moderator

Hey @Preferscats and thanks for reaching out Smiley 

 

Sorry to hear you had your phone stolen.

 

Do you get any error message when you try to access your account from your phone?

 

 



Hey @Preferscats ,

 

Let us know if you still need help with this Smiley .