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Hi There,
I have been Fido customer for a very longtime now and i want to upgrade my non contract phone to new Iphone 6s, which my company is providing on contract on reasonable price. This is employee perk which i will be getting. However they dont have fido, but they have rogers which i can upgrade too. So my question is, I recently got internet and telephone from fido on promotional basis that i am exisiting customer and i am really happy with deal on both. But the problem is i am not happy with mobile deal that fido has & the price being charged for the contract is fairly high. If i moved to roger with new contract & new phone (which is provided by my company) will i lose my promotion on phone & internet? Kindly please advise
Regards,
Sha20
Solved! Go to Solution.
April 2016
Hi @Sha20!
Are you planning on transferring your cellphone to Rogers, or will you be keeping it at Fido and getting a new one at Rogers?
If you cancel your cellphone plan with us, you will no longer be eligible for the exclusive pricing on the home phone and internet; the price would increase.
Have you already had your options looked into for upgrading your cellphone line with Fido?
Let me know.
Hi @Sha20
I don't see any reason why you would lose any promos you got when you got the internet and home phone because you were and still a Fido customer but a moderator can clarify that for us.
Thank you ! You are right i shouldn't. Yeah it will be great if i can get that confirmation from experts.
Hi @Sha20!
Are you planning on transferring your cellphone to Rogers, or will you be keeping it at Fido and getting a new one at Rogers?
If you cancel your cellphone plan with us, you will no longer be eligible for the exclusive pricing on the home phone and internet; the price would increase.
Have you already had your options looked into for upgrading your cellphone line with Fido?
Let me know.
Hi @FidoMaria ,
I was planning to move to roger with my old phone#. I have no contract plan on my phone right now, but yeah i did check the option on the new phone at fido but it all come with new contract. The pricing on the T2 contract on smartphone is fairly high. Also I dont want to lose my deal on my home phone & internet. I recently changed to fido.
@Sha20 We definitely don't want to see you go; I'll send you a PM so we can take a closer look into your options.
Talk to you soon!
Thank you Maria!