Monthly bill keeps increasing

Monthly bill keeps increasing

Monthly bill keeps increasing

saralang
I'm a Participant Level 2

Monthly bill keeps increasing

Hello there,

 

My monthly phone bill should be $39 a month, however seems like I've been paying close to $100 each month.  My data is rarely on, I use wifi always, and keep within the restrictions of my plan (unlimited text, free calling after 6pm, etc etc.)  Please let me know how I can go about correcting this, as I should only be paying the $39 a month!  

 

Thank you,

Sara 

 

 

4 REPLIES 4
FidoRanya
Former Moderator

Hey saralang, 

 

Thanks for reaching out and mostly Welcome to the Community Smiley 

 

Were you able to take a look at your bill to see why it's higher than it should be? 

 

I'll send you a PM to take a look shortly!



saralang
I'm a Participant Level 2

Do you mind sending me a PM so we can look this over?  

Would love to resolve this ASAP! 

 

Thanks

 

Sara 

Hey saralang, 

 

I did send you a PM Smiley 

 

Waiting for your response now.



Aj76
I'm a Contributor Level 2

Should I comment On this Ranya ??? 😂😂😂