Max plan vs large plan

[fido1305]

I have a very old plan called a Max plan. At the time I got the plan it was eligible for maximum discount on all new iPhones. 

Today I renewed my contract and I given discount based on a medium plan and a large plan. 

Does this sound right?

[fido1305]

Hey there!

Premium smartphone prices have gone up over the last few years, for all companies. We know our customers want the latest phones, but more importantly at a price they can afford. That’s why we had to revisit the rules around which plans can get maximum device savings.

To be able to give you similar device savings to the ones you got last time, you have to switch to one of our new Large plans.

Hope this helps!

[FidoChristina · Accepted solution]

Hey there!

Premium smartphone prices have gone up over the last few years, for all companies. We know our customers want the latest phones, but more importantly at a price they can afford. That’s why we had to revisit the rules around which plans can get maximum device savings.

To be able to give you similar device savings to the ones you got last time, you have to switch to one of our new Large plans.

Hope this helps!

[fido1305]

It certainly helped me to understand the rule but I should admit Fido has changed sine I started Fido. Used to outstand but it’ sad to see Fido is changing