Marshmallow coming in June...
Marshmallow coming soon...
And this topic will be solved NOT when a FidoSomebody gives platitudes (I understand this is all Fido is capable of); it will be solved when I have up to date software on my phone.
I remain thoroughly disappointed with this company...
Solved! Go to Solution.
Nope. Contacted chat support when it wasn't working, was confirmed that the info posted to the OS update page was for the Axon pro, not the non-pro which is what Fido caries. So 5.1.1 is it (and at this point likely all it will get I imagine).
@carey_76 if you just got the phone you're probably still within the time (and usage) limit to return it and pick another one.
It doesn't solve the root problem (apparently faulty information on Fido's web page), but it's a possible "workaround" to get a Marshmallow phone.
I am not able to update my ZTE Axon through the setings app either. Is what is posted on the upgrade schedule an error or is the update actually coming?
We're still looking into getting more information for these updates and we'll be sure to keep everyone in the loop as more info. becomes available!
Fido stop deleting comments, a post I made a few minutes ago gone. So you manged to get it out months late and now you cleaning up disgruntled comments. Do me a favor if you like deleting delete my contract and let me go.
The update will definitely be on its way soon. Keep an eye on our OS Upgrade Schedule page for more info.
Really... The update will definitely be on its way soon...?
Well, could you please define "soon"?
This whole ordeal is very confusing, as Fido "June" doesn't mean June, and Fido "soon" so far apparently means more than 2 weeks at the very least... so August? September?
And I've been checking Fido's useless OS Upgrade page for 40-some straights days now; urging me to continue to do so seems more like an immature prank than customer service.
Like so many other customers, I too am simply waiting to exit this infuriating company.
Free advice: if you tell customers you're going to do something, do it. Don't promise something then proceed to lie through your teeth for weeks on end.
I'm not sure if I would describe this sort of response from Fido as 'sad' or just 'pathetic' - no meaningful communication to interested customers on a reasonable timeline, or, if they are having issues with the upgrade. With all other major carriers already updated on the S6 you have to believe its just a lack of resources (which begs the question, why continue to use a provider that doesn't devote sufficient resources to provide timely updates?)