MMS not receiving or sending

MMS not receiving or sending

MMS not receiving or sending

Magzziezz
I'm a Participant Level 1

MMS not receiving or sending

I bought a BLU Vivo IV and I downloaded Textra but I can't receive any MMS messages or send any... I tried to manually put in the APN settings but still nothing...

 

 

 

5 REPLIES 5
AdamBeast
Fido Employee

Besides apn and mms settings, you also need to turn on "Mobilte Data" to be able to send and recieve picture messages.



Cawtau
Senior MVP


@Magzziezz wrote:

I bought a BLU Vivo IV and I downloaded Textra but I can't receive any MMS messages or send any... I tried to manually put in the APN settings but still nothing...

 

 

***Edited to add Labels***


 

Hello Magzziezz,

 

  Welcome to the forums!

 

  Just to check, is this your phone? From those specifications, that phone does not have LTE so you should be using the two APNs: fido-core-appl1 and mms.fido.ca You can refer here and here for help with the settings.

 

Hope this helps Smiley

 

Cheers


KAPABLE-K
MVP

Can you send and receive MMS through the stock message app?



Hey Kapable-k

 

I'm not sure what you mean by "stock message app".. Could you please clarify? 

 



Magzziezz is using a third party app for texting and not the stock app that comes with android. So I was wondering if he tested his messages witht he stock app to see if the problem is with the third party app that he is using.