Loyalty smart plan?

[boop1]

Talked to Live Chat rep. told me they can do loyalty rates for me on my new plan, but then when i ask a rep in person they said.."nope dont see anything here".. help i dont want to go to other carriers as i have at least 200 fido dollars

[FidoPierre]

Hey @boop1

I'll be glad to help you out with this! I'll send you a PM so we can check out the details of your account.