I recently received a call from Fido's Customer Loyalty trying to get me back as a customer. My two year agreement was up and multiple times I tried to negotiate a deal with Fido similar to competitors but Fido was not willing to match which made it impossible for me to stay with them. After I signed up with another provider two days ago, I got a call from the Customer retention team with a new deal. Of course, being after the fact, I thought that was very tacky on their part. I was talking to the service rep and lost the connection. The rep tried calling back but I was in an area with poor service. I have been trying to reach customer service and have left messages. After having thought about it and discussing it with my partner, I would like Fido to get in touch with me as soon as possible, as I have verified with my current provider that I have 15 days to cancel. Would someone at Fido please get in touch with me to discuss the options provided on Wednesday, October 3? Thanks
