Long Distance Calling Charge

Service interruption


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Long Distance Calling Charge

Long Distance Calling Charge

SOLVED
jjang88kjj
I'm a Participant Level 1

Long Distance Calling Charge

Hello,

My fido phone plan includes 1000 International Long Distance Minutes.

But I got charged because I called to South Korea.

Is that normal?

Thanks,

Jong

 

Accepted Solution

Re: Long Distance Calling Charge

Solved by Senior MVP Senior MVP

@jjang88kjj wrote:

Hello,

My fido phone plan includes 1000 International Long Distance Minutes.

But I got charged because I called to South Korea.

Is that normal?

Thanks,

Jong


Hello Jjang88kjj,

 

  Welcome to the community!

 

  Are you referring to the Bonus 1000 International minutes? If you are, the included minutes are only available to certain locations.

Some plans offering double data in addition to 1000 International minutesSome plans offering double data in addition to 1000 International minutes

 

  Unfortunately, those 1000 international minutes do not include calls to South Korea.

 

Hope this helps Smiley

 

Cheers

View solution in context
1 REPLY 1
Cawtau
Senior MVP


@jjang88kjj wrote:

Hello,

My fido phone plan includes 1000 International Long Distance Minutes.

But I got charged because I called to South Korea.

Is that normal?

Thanks,

Jong


Hello Jjang88kjj,

 

  Welcome to the community!

 

  Are you referring to the Bonus 1000 International minutes? If you are, the included minutes are only available to certain locations.

Some plans offering double data in addition to 1000 International minutesSome plans offering double data in addition to 1000 International minutes

 

  Unfortunately, those 1000 international minutes do not include calls to South Korea.

 

Hope this helps Smiley

 

Cheers