Local Calling Areas and zones?

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Local Calling Areas and zones?

Can someone explain how Fido zones work and how local calling areas work, as far as long distance and out of zone charges work?

 

 

 

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Re: Local Calling Areas and zones?

Hello 10yearfido,

 

CityFido zones are pre-determined zones for specific areas. While on a CityFido plan, the plan's included minutes can only be used within that CityFido zone. If you are out of that zone, you are automatically billed for out of zone minutes which are $0.25 each. Please note that when you are on a CityFido plan within a CityFido zone placing a call to a different local calling area which is also within the same CityFido zone, long distance charges will still apply. No long distance charges are included.

 

You can find maps for the CityFido zones by clicking here. Once you are on that page, click on View details and coverage under the CityFido plans and then on Zones to see all the available zones.

 

As for the local calling areas, with your wireless phone, calls are defined as local or long distance based on local calling areas. Your location at the time of the call, your wireless phone number and the phone number called are all important factors in determining local calling areas and wireless long distance.

 

Let's say your local calling area is Toronto.

 

Basically, if you are in Toronto, calling a Toronto number, airtime only will be used. If you are in Toronto receiving a call, airtime only will be used. If you are, let's say, in Vancouver calling a Vancouver number, airtime only will be used. If you are in Vancouver receiving a call, airtime is deducted but you would be charged long distance. If you are in Vancouver or in Toronto calling a different local calling area, airtime is deducted but you would be charged long distance.

 

You can find more information on local calling areas by clicking here.

 

I hope this helps! Smiley

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Re: Deal Straight with Long Distance

Hi,

 

Can you please specify the boundaries of local unlimited calling area in Ottawa by a 613 number? It appears your competition has no problem putting up a map that precisely indicates the inclusion zone... lets have something to sniff at Fido too (a URL would nicely do)... Happy

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Re: Deal Straight with Long Distance


@Cheebase wrote:

Hi,

 

Can you please specify the boundaries of local unlimited calling area in Ottawa by a 613 number? It appears your competition has no problem putting up a map that precisely indicates the inclusion zone... lets have something to sniff at Fido too (a URL would nicely do)... Happy


Hi there, 

 

Just to avoid confusion, the link to the map you posted is their coverage area, not their local calling areas. You can find our coverage map by clicking here

 

Also, this page helps describe local vs long distance calls.



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Local Coverage Area Map

Don't you have a local calling area map that we can look at and can get a rough idea about the coverage? My particular question is whether Oakville is covered in the toronto plan. Calling out and calling in, I mean. Thanks.

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Re: Local Coverage Area Map


@tdhargyal wrote:

Don't you have a local calling area map that we can look at and can get a rough idea about the coverage? My particular question is whether Oakville is covered in the toronto plan. Calling out and calling in, I mean. Thanks.


Hi tdhargyal ,

 

If you've got the Fido My Account App on your phone, you can go to the tab "More" on the top, and then select Local Calling Area. From there, you can find out what outgoing calls would be long distance based on your location, and which incoming calls would be long distance based on your number.

 

I can also confirm that Oakville is included in the Toronto local calling area.



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Re: Local Calling Areas and zones?

If I call from Whitby to toronto which in the same cityfido zone would it be considered long distance charge?
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Re: Local Calling Areas and zones?

Hi there,

 

Whitby to Toronto is not a long-distance call, regadless of your plan. 



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