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anwarsigat
I'm a Participant Level 1

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What is up with the live chat. I have been trying to connect with a rep for more than 3 hours now and it just say connecting...

1 REPLY 1
FidoPamela
Former Moderator

Hey @anwarsigat

 

Welcome to the Community Smiley 

 

Does it just says connecting or is it saying you are being connected to an agent? 

 

We are receiving a higher volume so there might be a bit of a delay but it should definitely work. 

 

Let me know if you still need help!