Latest update of 5.1.1 on Galaxy S6

Service interruption

An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

Click here to read more

Latest update of 5.1.1 on Galaxy S6

Latest update of 5.1.1 on Galaxy S6

I'm a Participant Level 1

Latest update of 5.1.1 on Galaxy S6

Thank you, Fido, for admitting that you lied to me. I called numerous times regarding the issue with incoming calls and each time I was told that there is no issue on Fido side. The only thing they were able to suggest me is to replace the sim card. Of course it didn't help. 


Thank you for lying to your customers. 


Former Moderator

Hi Sergeif,


I'm sorry that you feel that you were lied to. It's possible that when you initially contacted us, we had yet to isolate the cause of the issue. Rest assured that once we did, we referred all affected customers to our thread on the Community in order to keep them updated on the situation.


For further information on the issue and the fix, I invite you to visit the thread I mentioned above.


Let me know if you have any questions. Smiley