LG G5 cradle + battery

LG G5 cradle + battery

LG G5 cradle + battery

three8one
I'm a Participant Level 2

LG G5 cradle + battery

I didn't get a charging cradle and a secondary battery when I bought my LG G5. How can I get it?

 

 

5 REPLIES 5
FidoPierre
Moderator

Hey @three8one!

 

Here is a list of what comes in the box with this phone: 

 

•    Battery
•    Data Cable
•    Phone
•    Quick Start Guide
•    Travel Adapter
 

 

You can check out the nearest Fido store to you for more accessory options. Smiley 




@FidoPierre wrote:

Hey @three8one!

 

Here is a list of what comes in the box with this phone: 

 

•    Battery
•    Data Cable
•    Phone
•    Quick Start Guide
•    Travel Adapter
 

 

You can check out the nearest Fido store to you for more accessory options. Smiley 


Hello FidoPierre,

 

  Perhaps the OP was referring to the current promotion?

 

    As a bonus, you’ll also get a FREE LG G5 Battery Charging Kit ($79.99 value) upon purchase and activation on a 2-year plan...

 

  They do say that the LG Battery Charging Kit and smartphone may not arrive in the same delivery. I assume it would get sent to the OP by mail?...

 

Cheers 


Hey @Cawtau thank you for bringing that up. 

 

@three8one can you tell us when you purchased your device? 

 

 



three8one
I'm a Participant Level 2

On July 28. I spoke to someone from Fido and they won't backdate the promotion, even for a few days. So basically I paid more for my phone, and I can't get the bonus. I'll remember this when my contract ends.

I hear you @three8one , promotions can be tricky in that sense! We're constantly looking to come out with new promotions for our customers, sadly they cannot be backdated.