Keep Promotion regardless of changing a package?

Keep Promotion regardless of changing a package?

Keep Promotion regardless of changing a package?

idpokute
I'm a Contributor Level 2

Keep Promotion regardless of changing a package?

Hi.

I have a question.

I have 2 Fido phones. One of them had 10% discount promotion.

The phone didn't have data, so I changed to data package last month.

 

When I checked about 10% discount with a Fido staff at Fairview mall, he said I will get the promotion regardless of the changing plan. Is it true? Cuz I cannot see the promotion section under Overview menu.

 

Plus, regarding Fido dallars, it is only for purchasing machine?

Thanks.

 

 

4 REPLIES 4
KAPABLE-K
MVP

@idpokute the 10% is a second line discount and you will see it on your invoice.

 

It is true if you change your plan to any in market plan you will keep the 10% discount.

 

The Fido dollars can only be used towards the purchase of new devices or travel packs.

 



Hello, There are some plans where the 10% discount may not be compatible.  Make sure to check with the agent before processing any changes Smiley


idpokute
I'm a Contributor Level 2

Finally I received the bill.

There is no 10% discount. As I mentioned before...When I changed the plan, the agent who work at Fairview mall said 10% discount is okay.

So...Should I go to fairview mall again to claim?

What kind of option do I have?

 

Let me check out your account, I'm sending you a PM @idpokute.