This is THE place to find answers, ask questions and share advice. Register now to join the conversation!
We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.
My Prepaid phone on fido.ca no longer looks like preaid:
Balance zero
Expiry date none
Instead of refill options it shows invoice options
No add-ons
Hey @Calin!
Thank you for taking the time and sharing this information and all of the details.
It's definitely odd and should not appear this way once you're logged into My Account. I'll send you a PM so we can take a closer look at this together.
***Edited to modify Title***
Actually, I am not sure I mind this one ...
***Edited to modify title***
Customer Service assured me that I do not have Unlimited Outgoing texts so keeing the add-on.
***Edited to modify title***