Ive already paid for last months bill but it appeared on this months payment

[SamLy1273]

Hello, my name is Sam and I have a shared plan with Binh. Ive paid for my last months bill instore but when I went on my fido account to pay this months bill, the last months bill appeared. Ive tried calling but couldnt get through to someone. 

[FidoNick]

Hey @SamLy1273!

If you dial *28 from your Fido phone to check the balance, does the balance given to you include last month's bill as well?

Let us know and we'll go from there

[KAPABLE-K]

Hello @SamLy1273,

Welcome to the community!

It could have been that you missed last months due date that's why it is showing on this months bill. 

A moderator here in the community can send you a private message and have a look at your account.