Internet 60 Upgrade

[teslaman]

Hello, I tried to upgrade my plan to the unlimited 60mbps plan and I just get the message "oops we hit a snag, please check back later".  So I checked back in a couple days and I *still* received the same error message.  How do I upgrade my plan?

Thanks & regards,

Darren

[FidoTerry]

Welcome to the community @teslaman!

Can you try using a different browser to make the plan change? Let me know if it works or not.

[teslaman]

My earlier attempts were with Firefox. Today I tried with Chrome and Dolphin, to no avail. Same result. I took a screenshot but can't attach it to this message. Thank you.

[FidoMaria]

Hi @teslaman! Thanks for the update.

Would you like me to do the plan change for you instead? Let me know and I'll send you a PM!

[teslaman]

Maria that would be most convenient. Yes please, and thank you very much.

[FidoPierre]

Hey @teslaman

Sending you that message right now! Talk to you soon!