Internet 60 Upgrade

Internet 60 Upgrade

Internet 60 Upgrade

teslaman
I'm a Participant Level 3

Internet 60 Upgrade

Hello, I tried to upgrade my plan to the unlimited 60mbps plan and I just get the message "oops we hit a snag, please check back later".  So I checked back in a couple days and I *still* received the same error message.  How do I upgrade my plan?

 

Thanks & regards,

Darren

 

 

5 REPLIES 5
FidoTerry
Former Moderator

Welcome to the community @teslaman! Very_Happy

 

Can you try using a different browser to make the plan change? Let me know if it works or not. Smiley



teslaman
I'm a Participant Level 3

My earlier attempts were with Firefox. Today I tried with Chrome and Dolphin, to no avail. Same result. I took a screenshot but can't attach it to this message. Thank you.

Hi @teslaman! Thanks for the update. Smiley

 

Would you like me to do the plan change for you instead? Let me know and I'll send you a PM!



teslaman
I'm a Participant Level 3

Maria that would be most convenient. Yes please, and thank you very much.

Hey @teslaman

 

Sending you that message right now! Talk to you soon! Very_Happy