Instagram frequent crash

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

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Instagram frequent crash

Instagram frequent crash

pimanbouk1
I'm a Contributor Level 1

Instagram frequent crash

Hi,

Since the nougat update it seems that i keep have this message: IG stopped working, send a report or restart app. Am using galaxy A5 2017. Anyone else? I delete cash, i delete/reinstall the app. Thx

2 REPLIES 2
KAPABLE-K
MVP

Hello @pimanbouk1,

 

Since you already cleared the cache and reinstall the app the only other suggestion would be to do a factory reset.



Hey @pimanbouk1

 

Did a factory reset help?