Incoming calls directly going to voicemail without Ringing.

Incoming calls directly going to voicemail without Ringing.

Incoming calls directly going to voicemail without Ringing.

Woodyrealtor
I'm a Participant Level 1

Incoming calls directly going to voicemail without Ringing.

Hi,

I have been having more issue with calls going to voicemail directly. My phone is for business and all my team members said i am the hardest persom to reach and i lost jobs due to this. My phone is a note 4 and works well, i have changed sim card and still the same? Solution?

 

 

 

4 REPLIES 4
FidoRachel
Former Moderator

Hey @Woodyrealtor, did you update your phone to the latest OS available? Are you able to test your SIM in another phone? 



Bhupi
I'm Helpful Level 3

I have same issue. asking support from fido community and waiting for solution.

 

Following thinks done : 

i changed my phone ( blackberry z30 and Samsung S4)

turn off LTE

changed SIM

non any call fwd and call blocking setup in my phone.

reset Phone

contacted technical team via phone support .

 

but sill sometime phone going to VM without ringing and getting VM notification by text message.

(some time call going to VM not all time)

Try calling your phone from a different number and try to repeat the problem. Do you hear one ring then VM then if you call it right away does the phone ring now?



Try some of these fixes.

 

tap 'phone'
tap 'menu'
tap 'call settings'
tap 'call forwarding'
tap 'voice call'
tap 'always forward' then 'disable'

 

or

 

Turn off your Voice over LTE settings

 

or

 

Try to turn off your WiFi then restart you phone and leave the WiFi off and see if the problem is still there.