Incoming calls directly going to voicemail without Ringing.

Incoming calls directly going to voicemail without Ringing.

Incoming calls directly going to voicemail without Ringing.

Bhupi
I'm Helpful Level 3

Incoming calls directly going to voicemail without Ringing.

I have issue with my line . some time incoming call directly going to VM without ringing.  talked with CSR by chat and phone and made many change but no success.

 

- tried on blackberry and samsung s4 phone (both phone have same issue)

- Replace SIM ( installed New SIM card)

- checkd call block list and call fwd  (all good)

- remove LTE connection type

 

but still have same issue. some time incoming call going to VM without ringing. and received text message for VM notification. 

 

please help me to out from that issue.

thanks

 

 

3 REPLIES 3
FidoPierre
Moderator

Hey @Bhupi

 

Have you noticed if this happens mainly with certain callers or all of your calls? 



Bhupi
I'm Helpful Level 3

No . It's a Rendon issue. I tried to call from my office number to cell and some time it's go to VM and some time it's ringing. Caller does not hear ringing and directly going to VM.

Thank you for the information! 

 

I'll go ahead and send you a PM so we can take a closer look at this.