I've got 3 questions

[johnlester]

1. What type of connection DSL, FTTN or Cable is this service?

2. Is there only one plan of 30/5 or you can request?

3. Can they give you further discount still being a fido customer?

[johnlester]

Hey @johnlester and thanks for reaching out !!

For your first question, it's cable internet.

For your 2nd question, there's only the  30 Mbps Download/ 5 Mbps Upload

And for now, the pricing for the eligible customers is the only discount available.
 

You can find all the details about the plans here.

Hope this helps

[FidoKenny · Accepted solution]

Hey @johnlester and thanks for reaching out !!

For your first question, it's cable internet.

For your 2nd question, there's only the  30 Mbps Download/ 5 Mbps Upload

And for now, the pricing for the eligible customers is the only discount available.
 

You can find all the details about the plans here.

Hope this helps

[johnlester]

Could you please forward them about the 2nd and 3rd question.

Thanks!

[FidoKenny]

@johnlester 

I will make sure to forward your feedback to the people in charge.

If there's anything else, don't hesitate to let us know