I went to a fido shop to get pixel 2 instead of nexus 6p. I was upgrading early thus need to pay remaining 158$ for nexus 6p. Fido was accepting nexus 6p thus I traded that but still got a bill with statement i need to pay 158$ +25$ tax.
Welcome to the Community!
The FidoTRADE credit should be applied in store directly towards the cost of the device/accessories. It would not be counted towards the remaining balance.
Have you checked your store receipt to see if it has been deducted there?
Let me know