I went to a fido shop to get pixel 2 instead of nexus 6p. I was upgrading early thus need to pay remaining 158$ for nexus 6p. Fido was accepting nexus 6p thus I traded that but still got a bill with statement i need to pay 158$ +25$ tax.
Welcome to the Community!
The FidoTRADE credit should be applied in store directly towards the cost of the device/accessories. It would not be counted towards the remaining balance.
Have you checked your store receipt to see if it has been deducted there?
Let me know
No store receipt does not say anything. I submitted my phone to them. They said i will get some money in next bill and traded my phone for $145.