I need help with new sim card in prepaid phone

I need help with new sim card in prepaid phone

I need help with new sim card in prepaid phone

SOLVED
MichelleP20
I'm a Participant Level 1

I need help with new sim card in prepaid phone

I need help with changing my account to a new sim card please.

 

 

 

*** Edited to add labels ***

Accepted Solution

Re: I need help with new sim card in prepaid phone

Solved by MVP MVP

Hello @MichelleP20,

 

Welcome to the community!

 

For prepaid accounts only a Fido representative can activate the new SIM card.

 

You can contact Fido through any of the available methods listed here.

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2 REPLIES 2
FidoClaudia
Moderator

Hey @MichelleP20,

 

 

Welcome to our Community!

 

I'll send you a PM to help with this Smiley

 

Don't hesitate to check out KAPABLE-K's post to see all the ways you can contact us for account related questions!

 

 



KAPABLE-K
MVP

Hello @MichelleP20,

 

Welcome to the community!

 

For prepaid accounts only a Fido representative can activate the new SIM card.

 

You can contact Fido through any of the available methods listed here.