I need help, my Fido doesn't work

I need help, my Fido doesn't work

I need help, my Fido doesn't work

HaigenXu
I'm a Participant Level 1

I need help, my Fido doesn't work

I left Canada in April. For maintain the account. I started a plan which only 7 dollars a month. This plan have no data and phone-call times but can reserve my phone number. After I called to Fido at April. Although the Fido told me the 7 dollars plan will start in May. It not worked at all. I checked my account recently, and I find my account still working normally and pay normally money. It is a big mistake by Fido works, I need help. I have to back to Canada in two month. I have no way to call Fido now. If Fido worker see my Topic, please help me, thank.

1 REPLY 1
FidoRanya
Former Moderator

Hey @HaigenXu

 

Welcome to the Community! 

 

I'll send you a PM so we can take a look at the account to see what happened. Don't worry Smiley .

 

For future reference, if you need immediate assistance feel free to reach out to us on Facebook or Twitter