I just lost all my Fido Dollars!!

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

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I just lost all my Fido Dollars!!

I just lost all my Fido Dollars!!

1033fidocom
I'm a Participant Level 1

I just lost all my Fido Dollars!!

Is ther any way to get it back ? I just need to buy some trvel pack.... Urghhhh!

 

 

 

 

2 REPLIES 2
FidoCatherine
Former Moderator

Hey 1033fidocom

 

Thanks for reaching out & welcome to the Fido Community 😃

 

Could you clarify what you mean by "lost all your FidoDollars"? 

 

Unless you've used your FidoDollars, they should still be available in your account.

 

Let me know what's going on!



Hey @1033fidocom, were you able to get this sorted out?