I have the $45 with 4GB data plan

Service interruption


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I have the $45 with 4GB data plan

I have the $45 with 4GB data plan

samanthahsu
I'm a Participant Level 2

I have the $45 with 4GB data plan

I am really upset ... 

i have the 4GB data plan. 

I just checked my bill today and I was charged $160.... for 3gb? 

Are you kidding me ? 

I didn't get any texts or notifications saying I was over my data....

fido should seriously improve some things... 

It's really upsetting . Can someone solve this?

3 REPLIES 3
FidoCharles
Moderator

Hey @samanthahsu

 

Welcome to the Community!

 

Did you make any changes to your plan during your cycle? You can definitely contact us here to get assistance with that

 

Or if you prefer, we could send you a PM on here

 

Let us know



samanthahsu
I'm a Participant Level 2

no, i did not make any changes to my plan 

is it possible to get a reduction? because there was no whatsoever of notifications or texts telling me that i was over my data

@samanthahsu I'll send you a PM to take a look at your bill.

 

Chat soon!