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Hello, you guys have to pay me back $59 , and till now I didn’t receive it . FYI I changed my address
Hi @Jousef & welcome to the Community!
Is the refund due to an overpayment after closing your account? If so, when did you receive your final bill?
I went to Rogers
and the final bill is - 59.23
December 30 ,2017
***Edited to remove personal information***
@Jousef I'll send you a PM so we can update your account.
I don’t want to update my account. I only need my money
@Jousef I need to update your address in your account. Feel free to answer my PM.
How can we update the account.
and does that will make any problems with my Rogers account
@Jousef It won't change anything with your Rogers account. To update your account, I'll need you to reply to the message I sent you so I can access your account.
Ok just tell me what do I have to do
You would just need to reply to our private message You can find it in the message section right here on the Community.
What do I have to do in order to take my money
@Jousef The refund will be done by cheque and sent to you by mail at the address we have on file. I therefore need to access your account to update your address.