I changed my plan today but I lost my voicemail

[Vinace]

I changed my plan earlier and I lost my voicemail. I tried calling the previous voicemail number I have but it is asking to enter the 10-digit number. I tried to enter my number but it was invalid. I tried to check the plan confirmation, it stated that mini voicemail msg was removed. However, the details in the plan I purchased includes voicemail. Thanks a lot...

[FidoSaad]

Hey there @Vinace

Welcome to the community

It seems that your voicemail was removed or disabled when completing the plan change. Have you completed the change online or by contacting?

To have this corrected, we'll need to take a closer look at your account. You can reach out to us here for further assistance. Alternatively, we can send you a PM on this platform.

Let us know!