I am unable to send out texts. I kept getting the text failed message, however, I am able to receive messages.
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I'm having the same issue today! Can't send, it says the text failed and the recipient may get 12 copies of the same message! This isn't the first time this has happened, wish Fido would figure their systems out!
Hi @Doudinne & welcome to the Community!
What happens exactly when you try to send a text message? Are you getting an error message? Are your other services working, and are you able to receive messages?
The more info you give us, the better we'll be able to help you out.
Welcome to our Community
I'll be happy to look into this with you! I just need a bit more info to better understand what's going on. Can you let me know:
- What phone model you're using?
- What happens when you send a text message, is there an error message?
- How many signal bars do you have at the time?
- Are any other services affected?
Let's start with this. Let me know and we'll take it from there
I guess it's something everyone is experiencing. Fido is working on resolving it. My friends are receiving the message multiple times in a row even when the message says "failed". Praying this is resolved soon.