I can't see my anniversary term contract on my account

I can't see my anniversary term contract on my account

I can't see my anniversary term contract on my account

SOLVED
AdilChakir
I'm a Participant Level 2

I can't see my anniversary term contract on my account

 

 

 

I can't see my anniversary term contract on my account

Accepted Solution

Re: I can't see my anniversary term contract on my account

Solved by Former Moderator FidoAmanda

Hey AdilChakir!

 

You'll be able to see your contact date when logged in to My Account on Fido.ca.

 

When logged in just click on your phone number. When the page loads, you'll see a section in yellow that says Upgrade My Device. Right on top of that, you'll see the phone you're currently using and the end date of your current contract. 

 

You won't be able to see this through the My Account app.

 

Hope this helps! Smiley

View solution in context
3 REPLIES 3
FidoAmanda
Former Moderator

Hey AdilChakir!

 

Welcome to the Community!

 

Are you referring to your contract dates or your billing cycle date?

 

Let us know!



AdilChakir
I'm a Participant Level 2

Hi,
I'm referring to my contracy date.

Thanks

Hey AdilChakir!

 

You'll be able to see your contact date when logged in to My Account on Fido.ca.

 

When logged in just click on your phone number. When the page loads, you'll see a section in yellow that says Upgrade My Device. Right on top of that, you'll see the phone you're currently using and the end date of your current contract. 

 

You won't be able to see this through the My Account app.

 

Hope this helps! Smiley