I can't connect to the internet when I have mobile data on

I can't connect to the internet when I have mobile data on

I can't connect to the internet when I have mobile data on

SOLVED
lmacintosh
I'm a Participant Level 1

I can't connect to the internet when I have mobile data on

I just switched over to Fido today. When I have my mobile data on in Settings, I cannot connect to the internet or receive emails. When I have Wifi on I can connect to the Internet and receive and send emails. |Why can't I connect to the Internet when I have my mobile data turned on? What can I do about this? Thank you.

 

Lindsay Macintosh

 

 

Accepted Solution

Re: I can't connect to the internet when I have mobile data on

Solved by Former Moderator FidoMaria

Hi @lmacintosh & welcome to the Community!

 

Are you using an unlocked phone? If so, did you make sure to configure your APN settings? You can check them out here.

 

Cheers. Smiley

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2 REPLIES 2
FidoMaria
Former Moderator

Hi @lmacintosh & welcome to the Community!

 

Are you using an unlocked phone? If so, did you make sure to configure your APN settings? You can check them out here.

 

Cheers. Smiley



Hey @lmacintosh

 

Did Maria's suggestions help or did you figure out some other solution? Keep us in the loop Smiley