I can only access H+ and not LTE

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I can only access H+ and not LTE

I can only access H+ and not LTE

SOLVED
jeremy0819
I'm a Participant Level 2

I can only access H+ and not LTE

when i Factory Reset,APN is set to LTEmobile. now it's permanently on H+.(before Factory Reset i can use LTE)

Network Mode is LTE/WCDMA/GSM,

Any ideas on what is wrong?

 

***Edited to add labels***

Accepted Solution

Re: I can only access H+ and not LTE

Solved by Moderator

Hey @jeremy0819!

 

Are you using an unlocked phone?


If so, in order for LTE to work you do have to set up the correct APN settings again since you did a factory reset.

 

You can find the settings right here.

 

Let us know if that works!

 

 

View solution in context
3 REPLIES 3
FidoNick
Moderator

Hey @jeremy0819!

 

Are you using an unlocked phone?


If so, in order for LTE to work you do have to set up the correct APN settings again since you did a factory reset.

 

You can find the settings right here.

 

Let us know if that works!

 

 



jeremy0819
I'm a Participant Level 2

thanks now is working~

That's great news!

 

Thanks for keeping us posted!