Huge phone bill

Huge phone bill

Huge phone bill

dradar
I'm a Contributor Level 2

Huge phone bill

I have received a huge bill of $ 280.74. Why ?

I look forward to receiving reply asap

Thanks !

 

 

 

7 REPLIES 7
FidoMaria
Former Moderator

Hi @dradar & welcome to the Community! Smiley

 

Have you checked out the details of your bill? You can do so by logging into your account on Fido.ca, select Billing & Payments, select the bill that you want to see, and click on Save this bill (PDF).

 

Let me know if you still need help.



dradar
I'm a Contributor Level 2

I did, but always is answer : no record.......I still need a help. Please specifice by numbers ( I have 3 tel numbers ) cost of each. By the way I am for the moment out of Canada. Thanks in advance

@dradar if you have 3 numbers just look at the bill summary and you shouold see which one have the highest or odd charges and then check the details for that number to see what made the bill so high.

 

If you are out of Canada and using your phone that could be the reason whay your bill is so high.



@dardar Just to address the ''no record'' message that you're getting, is this when you try to log in, or when you try to see your bill?



dradar
I'm a Contributor Level 2

When I try to see a bill.....it appears no record

I am not using my phone abroad

Please give me for every number amount

 

 

 

 

FidoMaria
Former Moderator

@dradar Thanks for clarifying. Smiley

 

I'll send you a private message so we can take a look at your account.

 

Talk to you soon!



dradar
I'm a Contributor Level 2

I did, but always is answer : no record.......