How to use a voucher like that from a store?

How to use a voucher like that from a store?

How to use a voucher like that from a store?

SOLVED
MarkWong
I'm a Participant Level 1

How to use a voucher like that from a store?

Screenshot 2015-11-24 17.54.24.png

 

** Edited to add labels ** 

 

Accepted Solution

Re: How to use a voucher like that from a store?

Solved by Former Moderator FidoAmanda
Hey MarkWong!
 
Welcome to the Community!
 
There are many ways to refill your account using a voucher, such as:
 
From your Fido phone:
- Call *868 free of charge and follow refill instructions.
- Call 611, free of charge from your Fido phone and follow the instructions.
- Text (not compatible with Windows’ phones) from your device's main screen, dial *114* <14-digits voucher secret number> # and press "call" key. See System Messages.
 
Using Mobile Internet:
- Use My Account on the Mobile.
 
From fido.ca
- Go to the prepaid section. Use the Quick Refill.
 
From any other phone
- Call 1-888-482-3436 (airtime and long-distance rates may apply)
 
Hope this helps!
 
View solution in context
3 REPLIES 3
FidoAmanda
Former Moderator

Hey MarkWong!
 
Welcome to the Community!
 
There are many ways to refill your account using a voucher, such as:
 
From your Fido phone:
- Call *868 free of charge and follow refill instructions.
- Call 611, free of charge from your Fido phone and follow the instructions.
- Text (not compatible with Windows’ phones) from your device's main screen, dial *114* <14-digits voucher secret number> # and press "call" key. See System Messages.
 
Using Mobile Internet:
- Use My Account on the Mobile.
 
From fido.ca
- Go to the prepaid section. Use the Quick Refill.
 
From any other phone
- Call 1-888-482-3436 (airtime and long-distance rates may apply)
 
Hope this helps!
 


LindaW
I'm a Participant Level 1

I have the same issue, NO 14 digital number!
FidoMaria
Former Moderator

Hi @LindaW & welcome to the Community. Smiley

 

Have you checked your receipt for the code?